Work From Home F.A.Q.

What is Arise?

Arise Virtual Solutions Inc., the leading global provider of virtual business process outsourcing and crowdsourcing solutions, provides thousands of work opportunities to small businesses run by stay-at-home moms, veterans, students, retirees and other entrepreneurial-minded individuals. Arise offers a legitimate virtual work-from-home opportunity. Joining the Arise network is a great opportunity for those who are looking for flexibility, to earn a living working-from-home, to spend more time with friends and family or to start a business. For over a decade, Arise has pioneered a unique business model involving a network of at-home independent businesses capable of providing customer service, sales and technical support on programs for Arise clients, which include many of the top Fortune 150 companies.

How do I know this is legitimate?

Unfortunately, there are many scams that exist in the virtual work-from-home space. Arise, on the other hand, is a legitimate work-from-home opportunity which is evidenced by the tens of thousands of small businesses and their agents who have enjoyed providing services to Arise for decades.

Arise is recognized as an industry leader and we have been featured on several national news segments including Good Morning America, Bloomberg, Fox News, CNN and the TODAY Show, just to name a few. We have also been recognized by the White House for leading virtual job creation in the U.S and have won many awards including Outstanding Minority Business of the Year, Business Intelligence Group’s 2013 Green Company of the Year and Call Center Magazine Product of the Year Award.

In addition to the aforementioned recognitions, Arise is a Better Business Bureau (BBB) accredited business with an A+ rating, since 2005.

Review our rating with the Better Business Bureau here.

How much is the pay?

The pay varies by the position and client you choose to work for. It can range between $9 - $18/hr but averages around the $12/hr. You have full autonomy on who you work with, so you have the control over how you much make.

You can take a look at https://enchantedglobal.com/jobs/arise-opportunities to see what the pay rates are, if you are not registered with Arise you will not be able to see the company names.

Pro tip: Choose a fun project starting out, then choose something more stress down the road, you are able to work multiple contracts at the same time so always have something stress free you can fall back on.

How will I be paid?

You will be paid on the 15th and 30th of every month via direct deposit. If those dates fall on a weekend, you will be paid the Friday before. If one of those dates is a National Holiday it will be processed the following business day. Some banks may place hold on funds please also take that into time factoring.

If you prefer us to mail you a check we can. We are not responsible if check does not reach you. A $30.00 check stop fee will be deducted from your pay if you should lose or not receive a check. We do offer USPS Certified Mail or Priority Mail for $6.99 to mail a paycheck for peace of mind. Or we do offer free standard mailing.

Where do I buy my headset from?

There are many great headsets out there that work good with the clients you will service from home with.  Below are some great in-expensive telephone headset bundles to get you started.

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What are the internet requirements?

Hard-wired 3.0 Mbps download / 1.0 Mbps upload broadband Internet service via DSL, Cable, or Fiber Optic connection

Note: The use of wireless connections to access any Arise system at any time is prohibited, even if the connection is encrypted. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted.

What are the minimum computer requirements?

Click the link to see Arise’s System Requirements Policy.

https://portal.arise.com/Localization/en-US/Workstation_Requirements.pdf

Does Enchanted Global, LLC charge monthly service fees?

We know that you work hard for your money. Enchanted Global, LLC does not charge any outrageous fees. The Arise platform charges each agent a service fee of $20 per invoice period or a total of $40 a month. That is something we have no control over, they take that out for management of the system.

What is an IBO, IB and a CSP?
IBO stands for Independent Business Owner and an IB is an Independent Business. An Independent Business is a duly incorporated or registered business entity which has been contracted by Arise to provide services for a fee. An Independent Business is owned by an Independent Business Owner (IBO). An Independent Business Owner (IBO) is simply a person who owns an incorporated entity and operates their business through it. As a CSP (Client Service Professional) you can’t work with Arise independently on your own.
 

     

    Can I live anywhere in the United States?

    Please note, that Arise does not currently do business with Client Support Professionals located in the following states: California, Connecticut, Massachusetts, Maryland, New York and Oregon.

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